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VoIP Phone Systems
Improve communication with advanced business features

What is Voice over Internet Protocol (VoIP)? 

 

VoIP is the technology that converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP phone, or other data-driven devices. Simply put, it’s phone service delivered over the internet. You may also hear it referred to as IP telephony, internet telephony, broadband telephony, or broadband phone service.

How is VoIP different than Traditional Phone System?

VoIP works differently behind the scenes from a regular landline phone system.

Traditional telephony systems use the circuit switching method for connecting calls. When you make a call through the Public Switched Telephone Network (PSTN), you’re connected to the person on the other end, and they’re connected to you in a circuit.

The ‘Circuit switching’ technology is used for more than a 100 years now. It is reliable and still works, but is not the most efficient or cost-effective.

 

 

 

 

 

 

 

 

 

 

 

 

VoIP Advantages – Benefits of Using VoIP

Switching from a traditional telephone company’s service to a cloud based VoIP phone system has many benefits.

Lower Monthly Cost

One of the biggest advantage of VoIP is that you have lower monthly cost on both domestic and international calls.

Most VoIP phone providers will often include unlimited domestic calls for free. International calls are normally very cheap, too.

Aside from that, you’ll also save money on repair and maintenance service expenses that you currently pay your landline phone provider.

Take calls from anywhere – Completely Portable

With VoIP, you don’t need to be in an office, on-premise, sitting by your desk phone to take phone calls. You can take incoming calls from wherever you are using an app on your phone, tablet, or laptop computer.

This is a big advantage for teams that are working remotely or out on the field. It is also great if you’re traveling.

Advanced business phone features

VoIP solutions normally include lots of extra business phone features. For instance, you can set up conference calls easily with VoIP.

Plus, most VoIP service providers offer a virtual receptionist, hold music, call waiting, voicemail to email or text, and much more. You can even get advanced telecommunications functionality like video conferencing.

This may also get you additional cost savings because often traditional telephone service providers charge recurring fees for these add-ons.

Improved Scalability and Flexibility

Another advantage of VoIP is higher scalability. Whether you’re hiring more staff or opening a new branch office in a new city, VoIP makes it easy to grow.

Unlike a traditional phone service that would require to spend money on expensive hardware on dedicated line, VoIP lets you add your team members with just a few clicks inside your account dashboard.

Since VoIP works on all smart phones, you can even cut additional equipment cost and free up desk space by having your team members install the app on their personal phone.

Contact us for more information. We look forward to hearing from you.

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